© 2016 Ashesi Global Services, Inc., www.ashesiglobal.com, a div. of Emerging Global Services, LLC www.emergingglobal.com 

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OUR SERVICES / OUR CHANNELS

OUR SERVICES AND INDUSTRY EXPERIENCE
  • Dedicated and Shared Agent Technical Support Services (Inbound and Outbound Level 1, 2 and 3 Support)
  • Dedicated and Shared Agent Internet of Things (IoT) Level 1, 2 and 3 Support)
  • Customer Service and Support
  • Sales Support
  • Appointment Setting (Outbound Telemarketing)
  • Lead Generation (Outbound and Inbound)
  • Large Scale Direct Response (Dedicated Agents Only)
  • PCI and HIPPA Compliant
  • B to C / B to B Experience
  • Travel and Hospitality, Information Technology, Telecommunications, Cable, Healthcare, Insurance (Medicare, Medicaid, Health Insurance Providers), Retail and Online E-Commerce, Live Streaming Services, Senior Products and Services, Banking, Back-office Wholesale support for the BPO Industry.
 
OUR CHANNELS (Cloud Driven Omni-Channel)
  • Voice, Chat (Instant Message), Email, Back Office, WebForm Support, Text Messaging Support
  • Live Video Support from App-enabled Smartphones, Tablets and Browsers
  • Our platform is Highly Scalable, Cloud-based, Real-Time Reporting, Full Recording Hosted in the Amazon Cloud.